Dubai: Dubai International Arbitration Centre (DIAC) and Opus 2, a legal software and hearing services provider, have announced a strategic technology partnership aimed at enhancing the dispute resolution experience for DIAC users.
According to Emirates News Agency, the collaboration will introduce an innovative arbitration solution along with advanced hearing technology to improve DIAC's dispute prevention and resolution services. This partnership seeks to optimize and automate DIAC's processes, thereby improving access to justice by offering efficient and collaborative solutions to parties, legal practitioners, and neutrals.
As part of this initiative, DIAC and Opus 2 will unveil a state-of-the-art digital platform designed to overhaul and consolidate the centre's existing internal systems and processes. The new arbitration solution will facilitate better connectivity among all participants, including parties, legal practitioners, neutrals, and the DIAC Secretariat.
By utilizing Opus 2's technology infrastructure, the platform aims to elevate user experience while ensuring scalability and cybersecurity. The DIAC arbitration platform will centralize functions such as e-filing, case registration, and document submission, streamlining the entire process for users.
The partnership will also provide DIAC users with access to Opus 2's advanced suite of integrated hearing technologies and services. These include options for virtual hearings, shared electronic bundles, real-time transcription, and electronic presentation of evidence (EPE), all designed to ensure streamlined and coherent proceedings under DIAC rules.
Jehad Kazim, Executive Director of DIAC, stated, "Our goal is to be a global leader in alternative dispute resolution. To do that, we must embrace innovation, deliver an unparalleled experience, and provide class-leading alternative dispute resolution services to participants around the world."
Echoing this sentiment, Oliver McClintock, Chief Commercial Officer at Opus 2, commented, "This partnership is perfectly timed and enables us to support the advancement of dispute resolution in the UAE."