Dubai:Abdulaziz Al Mulla, Director-General of the Federal Tax Authority (FTA), conducted an open meeting at Al Barsha Majlis in Dubai, inviting customers and members of society to share ideas and suggestions for enhancing the Authority's services. This initiative is part of the Emirates Majalis program, launched to foster direct communication with stakeholders and enhance tax awareness.
According to Wam, the meeting emphasized the importance of continuous dialogue between the FTA and society to understand public views on developing sustainable services. Al Mulla highlighted the involvement of stakeholders in improving tax systems and procedures, encouraging feedback and suggestions from the public.
The session marked the second meeting of the Emirates Majalis initiative, which aims to establish diverse communication channels with various societal segments across the UAE. It serves as an interactive platform for raising inquiries and discussing challenges related to tax transactions, contributing to service improvements and increased transparency.
Al Mulla discussed several key topics, including the role of Emirati Tax Agents, VAT refund procedures for UAE Nationals, and support for Emirati entrepreneurs. He reiterated the FTA's commitment to building trust and communication with society to design tax services that meet citizens' needs through direct dialogue.
The meeting saw active participation from attendees, who raised various inquiries and challenges regarding tax procedures. The FTA's specialized teams provided immediate support and clarification. Future Emirates Majalis sessions are scheduled for October and November 2026 in Al Ain, Sharjah, and Abu Dhabi to discuss additional tax-related topics.