Abu dhabi: The General Authority of Islamic Affairs, Endowments, and Zakat (Awqaf) announced that all its automated services are now fully digitised and accessible through the authority's website and smart application, enabling customers to complete transactions more quickly and efficiently.
According to Emirates News Agency, Dr. Omar Habtoor Al Darei, Chairman of the Awqaf, stated that this milestone reflects the authority's commitment to accelerating digital transformation and adopting advanced systems to support its mission. He noted that raising the automation rate of customer services to 100 percent, up from 43 percent in 2024, demonstrates Awqaf's dedication to delivering high-quality services that align with future objectives and reinforce its position as a leading provider of innovative smart services.
Dr. Al Darei announced that the restructuring of the authority's services has been finalised in line with its core mandates and future requirements. The move to complete digitisation is seen as a significant step in enhancing the efficiency and reach of Awqaf's services, ensuring they meet modern standards and customer expectations.