Dubai: Dubai Humanitarian, the world's largest humanitarian logistics hub, has launched a new documentary titled 'Coming Together: The Dubai Humanitarian Story'. The film offers a compelling behind-the-scenes view of the leading global humanitarian response facility.
According to Emirates News Agency, the documentary showcases Dubai Humanitarian's rapid interventions in crises ranging from devastating floods in Pakistan to the ongoing conflict in Gaza. It highlights how the hub brings together United Nations agencies, international NGOs, and government partners to coordinate life-saving operations in real time.
A key feature of the film is the scale of Dubai Humanitarian's operations. Spanning 150,000 square metres of warehouses donated by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, the facility ensures that vital supplies such as vaccines, health kits, and clean water can be delivered to crisis zones within hours.
The documentary also highlights the vital contributions of Dubai Humanitarian's partners, including the United Nations World Food Programme and United Nations High Commissioner for Refugees (UNHCR), as well as government logistical partners such as Dubai Customs and Emirates Airline. Their close collaboration ensures that relief operations are swift, seamless and scalable.
The combined expertise of these partners in customs clearance, logistics and airlift capacity has been instrumental in overcoming some of the most complex humanitarian challenges and in ensuring that aid reaches those in need in record time. The film further underscores the human stories behind these operations, capturing the dedication of aid workers, customs officials and airline crews who work together to deliver hope to communities facing crisis.
Giuseppe Saba, CEO, Dubai Humanitarian, stated that Dubai Humanitarian is more than a logistics hub - it's a global lifeline. He emphasized the impact of collaboration and leadership in humanitarian efforts and highlighted the hub's role in delivering over AED179.2 million in aid to 81 countries in the first half of the year.
Sajeda Shawa, Head of the United Nations Office for the Coordination of Humanitarian Affairs (UN OCHA) UAE, stressed the importance of delivering aid in line with humanitarian principles, noting that it is a responsibility and a calling to represent those who cannot speak for themselves.
Dubai Humanitarian operates a unique AI-powered Humanitarian Logistics Databank that provides real-time analytics, demand forecasting, and stock visibility across time zones. This system enables aid agencies to anticipate needs, prevent price fluctuations, and prepare for seasonal surges, such as those related to monsoon seasons in Bangladesh.
The strategic location of Dubai Humanitarian, close to Jebel Ali Port and Al Maktoum International Airport, allows humanitarian cargo to reach two-thirds of the world's hazard-prone population within hours. As the Humanitarian Logistics Databank expands, a growing share of aid will be sourced locally, helping to reduce carbon emissions and accelerate delivery times.
Between January and June 2025, Dubai Humanitarian distributed aid worth more than US$48.8 million to 81 countries worldwide. Health-related support accounted for nearly US$14 million, while water and sanitation aid amounted to US$1 million. Almost a third of all assistance was directed towards shelter needs.
By June 2025, the total stock value available at Dubai Humanitarian stood at US$208.1 million. Among the key milestones was the 25th Dubai Humanitarian airlift for Gaza, which delivered critical medical supplies provided by the World Health Organization to El Arish Airport in Egypt.