Abu Dhabi: HSBC has announced its plans to establish a Centre of Excellence in Al Ain. This strategic initiative, launched in partnership with the Abu Dhabi Department of Economic Development (ADDED), is aligned with the UAE and Abu Dhabi government's vision to develop local talent and increase the employment of UAE nationals in the financial sector.
According to Emirates News Agency, the Centre of Excellence is set to be operational by the end of 2025 and will serve as a hub for the bank's key functions and operations, such as collections and recovery, client services, and customer experience. It will also offer training and skills development for UAE nationals in Al Ain, playing a pivotal role in equipping Emiratis with the skills to thrive in the financial sector while continuing to deliver services to clients.
HSBC is collaborating with the UAE Central Bank and Nafis, the Emirati Competitiveness Council, on strategic initiatives to support the UAE's goal of increasing employment opportunities for UAE nationals in the private sector. Moustafa Raouf, Country Head of HR, UAE, HSBC Bank Middle East, highlighted the strategic importance of the UAE for HSBC, emphasizing the new Centre of Excellence as an investment in people and the future generation.
Mouza Obaid Al Nasri, Executive Director of the SMEs Sector at ADDED, expressed pleasure in partnering with HSBC to provide job opportunities for UAE nationals. She acknowledged HSBC's contribution to talent development in Al Ain and emphasized the initiative's alignment with efforts to enable UAE nationals to benefit from promising opportunities across various sectors, contributing to economic growth and diversification in Abu Dhabi.